Product Updates

General Updates Billing

Change Healthcare (Optum iEDI) User Provisioning

It looks like we can now provide users with access to the Optum EDI Portal. Please send individual support support ticket to support@pattrac.info with the...

June 12, 2024

General Updates Billing

Change Healthcare Update

Change Healthcare has made progress in provisioning our account using their Optum iEDI Portal, but it is not entirely functional. All agencies have had their...

May 20, 2024

General Updates

UPDATE: Changes to PatTrac's Firewall Exception Policy

We are still on track to implement this change this weekend. Although we have heard from some of you, please let us know your agency's public IP addresses...

March 27, 2024

General Updates Billing

Availity Clearinghouse Availability

As we wait for Change Healthcare to resolve the impact of its cyber attack, we have made the Availity EDI Format available on all PatTrac 2.0 installations....

March 26, 2024

General Updates Billing

Availity Clearinghouse Availability

As we wait for Change Healthcare to resolve the impact of its cyber attack, we have made the Availity EDI Format available on all PatTrac 2.0 installations....

March 26, 2024

General Updates

Optum (Change Healthcare/Emdeon) Cyber Attack - UPDATE

Change Healthcare continues to be down for most of its services. You can monitor these services on; Optum Solutions Status (changehealthcare.com) There are a...

March 4, 2024

General

Optum (Change Healthcare/Emdeon) Cyber Attack

Starting yesterday morning, Optum, who now owns Change Healthcare/Emdeon, had a major cyber attack. This attack has affected all the services that they...

February 22, 2024

General Updates

Changes to PatTrac's Firewall Exception Policy

Effective April 1st , we will be implementing a change to our firewall exception policy. All inbound and outbound network traffic will be restricted to State...

January 24, 2024

General Updates PatTrac 3.0

Security Changes Webinar Now Available

The Security Changes Webinar held on September 18th is now available at the YouTube link below. If you have any questions about this process, please email...

September 27, 2023

General Updates PatTrac 3.0

PatTrac/TranTrac Permission Changes Webinar

We intend to migrate the current System security model in PatTrac and TranTrac to the new Permission Security model used in our 3.0 products. This change...

August 31, 2023