Product Updates

General Updates Clinic Billing

Carelon Implementation (Behavioral Health ASO)

Starting Monday, December 23, claims created for Optum BH will automatically transfer to Optum iEDI without the need to upload. We will make the necessary...

December 19, 2024

General Updates Clinic

Ahler's 7/2024 Update.

We have implemented the changes to Ahler for those Clinic Visit Records beginning July 1st. The process will be the same, except for a few selections. NOTES...

July 2, 2024

General Updates Clinic Billing Accounting

State's Schedule of Charges Update for July 1, 2024

We are ready to apply the State's updated Schedule of Charges to individual agencies' installations. When or if you are prepared for this script to run on...

June 30, 2024

General Updates Clinic Billing Accounting

State's Pay Ability Table Update for July 1, 2024

We are ready to apply the updated State's Pay Ability Table to individual agencies' installations. When you are ready for this script to run on your...

June 28, 2024

General Updates Billing

Change Healthcare (Optum iEDI) User Provisioning

It looks like we can now provide users with access to the Optum EDI Portal. Please send individual support support ticket to support@pattrac.info with the...

June 12, 2024

General Updates Billing

Change Healthcare Update

Change Healthcare has made progress in provisioning our account using their Optum iEDI Portal, but it is not entirely functional. All agencies have had their...

May 20, 2024

General Updates

UPDATE: Changes to PatTrac's Firewall Exception Policy

We are still on track to implement this change this weekend. Although we have heard from some of you, please let us know your agency's public IP addresses...

March 27, 2024

General Updates Billing

Availity Clearinghouse Availability

As we wait for Change Healthcare to resolve the impact of its cyber attack, we have made the Availity EDI Format available on all PatTrac 2.0 installations....

March 26, 2024

General Updates Billing

Availity Clearinghouse Availability

As we wait for Change Healthcare to resolve the impact of its cyber attack, we have made the Availity EDI Format available on all PatTrac 2.0 installations....

March 26, 2024

General Updates

Optum (Change Healthcare/Emdeon) Cyber Attack - UPDATE

Change Healthcare continues to be down for most of its services. You can monitor these services on; Optum Solutions Status (changehealthcare.com) There are a...

March 4, 2024