Product Updates

General Updates

PatTrac 2.0  |  System Update Notice

Effective: Week of May 18, 2025 We are pleased to announce an important update to PatTrac 2.0, rolling out the week of May 18th. This update includes...

April 17, 2026

General Updates

PatTrac/TranTrac Installations

Beginning next week, we will deploy new installation files for all agencies using both PatTrac and TranTrac. This is due to being issued a new Software Code...

October 31, 2025

General Updates Clinic Billing

NDC Number Requirements

All NDC numbers entered into a Clinic Inventory Lot record must be 11-digit numbers. This is required for both Billing and the NEW non-CDS reporting to...

August 12, 2025

General Updates Clinic Billing

Med Dispensing Requirement - Webinar Video

Here is the link to today's Med Dispensing Requirement Video. Please feel free to share this with anyone who needs it....

August 12, 2025

General Updates Clinic

RxGov Medication Dispensing Webinar

We will be holding a webinar on August 12 at 10 a.m. to discuss the implementation of the new RxGov non-CDS medication Dispensing requirements. Any Agency...

July 31, 2025

General Updates Clinic Billing Accounting

State's FY26 Schedule of Charges Update for July 1, 2025

We are ready to apply the State's updated Schedule of Charges to individual agencies' installations. When or if you are prepared for this script to run on...

July 10, 2025

General Updates Clinic Billing Accounting

Medication Dispensing Requirement - Sept 1

Just wanted to give you a quick update on what we are planning, pending some answers to some questions others are asking on behalf of the health departments....

July 3, 2025

General Updates Clinic Billing Accounting

State's Pay Ability Table Update for July 1, 2025

We are ready to apply the updated State's Pay Ability Table to individual agencies' installations. When you are ready for this script to run on your...

July 1, 2025

General Updates Clinic Billing

Carelon Implementation (Behavioral Health ASO)

Starting Monday, December 23, claims created for Optum BH will automatically transfer to Optum iEDI without the need to upload. We will make the necessary...

December 19, 2024

General Updates Clinic

Ahler's 7/2024 Update.

We have implemented the changes to Ahler for those Clinic Visit Records beginning July 1st. The process will be the same, except for a few selections. NOTES...

July 2, 2024